About Me
Temple University
Bachelor of Science in Computer Science
- Graduated with a 3.55 GPA
- Key coursework: Data Structures & Algorithms, Web Application Development, Systems Prog. & Operating Systems, Software Design
- Developed strong problem-solving and coding skills in various languages
- Community Lead for Temple University Esports
- Led 24-Hour 'Gaming For Good' Charity Live Stream, raising over $300
August 2020 - May 2024
Innovative Control Systems
Support Technician
- Provide first-level technical support using ITIL standards, resolving issues via telephone and remote tools
- Deliver high-quality customer service and educate customers on maximizing ICS systems
- Collaborate with team members to solve complex problems and meet response times
- Conducted software maintenance and testing, along with hardware and network troubleshooting and configurations
July 2024 - Present
Victaulic Internship
Master Data Management Intern at Victaulic
- Created business rules for data governance in MDM Syndigo System
- Developed custom reports using Elasticsearch Query DSL
- Improved MDM notification system and audited existing notifications
- Worked with real-time analytics for error processing and detection
May 2023 - June 2024
Temple University IT Services
Help Desk Technical Assistant
- Provided technical support to students, alumni, and staff through both phone calls and walk-ins using Genesys PureCloud and BMC Helix ITSM, ensuring prompt resolution and efficient service
- Resolved both software and hardware issues ranging from network connectivity to mobile device support to OS reinstallation
- Collaborated with colleagues to resolve technical issues and trained new employees
January 2023 - May 2024
Career Aspirations
- Develop innovative software solutions
- Contribute to open-source projects
- Find a field to specialize in
- Explore AI and machine learning applications
- Lead technical teams on impactful projects
Technical Skills
- Languages: JavaScript, Java, C, Python, SQL
- Web: React, Node.js, Express, HTML/CSS
- Tools: Git, VS Code, Jira, Figma
- Database: MySQL, Elasticsearch
- Other: Data Structures, Algorithms, UX Design
Personal Hobbies
- Video Games
- TTRPGs
- Music
- Web Development
- Programming
Projects
IntelliGest Smart Home
A Smart Home Assistant that utilizes machine learning and computer vision to detect gestures for Deaf Individuals
Purrfect Pets
PurrfectPets is a platform dedicated to pet adoption, allowing users to discover their ideal companions.
Portfolio Website
Personal portfolio showcasing projects and skills
DNDiscord
A Discord bot that allows you to roll die, find and learn about official 5E items, classes, monsters, and more!
myShell
myShell is a basic UNIX shell that can perform I/O Redirection, Piping, and Background Processing